Frequently Asked Questions
Everything you need to know about your STM sports gear and orders.
What is the average shipping time for STM equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
Do you offer a warranty on high-performance sports gear?
Yes, all STM products come with a 12-month manufacturer warranty covering defects in materials and craftsmanship to ensure you can train with confidence.
Can I return an item if it doesn't fit correctly?
Absolutely. We offer a 30-day hassle-free return policy. As long as the gear is in its original condition with tags attached, you can return it for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current equipment or body dimensions and comparing them to our chart for the most accurate fit.
What payment methods does STM accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.
Do you provide bulk discounts for sports teams or clubs?
Yes, we offer specialized pricing for schools, clubs, and professional organizations. Please contact our team sales department via the contact form for a custom quote.